diff --git a/templates/docs/configuring_notifications.html b/templates/docs/configuring_notifications.html index 8abbc4ee..31fa580d 100644 --- a/templates/docs/configuring_notifications.html +++ b/templates/docs/configuring_notifications.html @@ -18,6 +18,17 @@ methods are enabled for each check. You can click the icons to toggle them on an
You can also toggle the integrations on and off when viewing an individual check:
+SITE_NAME limits the maximum number of SMS and WhatsApp notifications an account +can send per any given month. The specific limit depends on account's billing plan.
+The limit is applied to the combined number of sent SMS and WhatsApp notifications. It +automatically resets at the start of each month. The "unused" sends from one month do +not carry over to the next month.
+When an account exceeds its SMS / WhatsApp monthly limit, SITE_NAME will:
+If you want to receive repeated notifications for as long as a particular check is down, you have a few different options:
diff --git a/templates/docs/configuring_notifications.md b/templates/docs/configuring_notifications.md index 69a52752..173578a6 100644 --- a/templates/docs/configuring_notifications.md +++ b/templates/docs/configuring_notifications.md @@ -24,6 +24,21 @@ You can also toggle the integrations on and off when viewing an individual check ![Integration on/off toggles in the check details page](IMG_URL/details_integrations.png) +## SMS and WhatsApp Monthly Quotas + +SITE_NAME limits the maximum number of SMS and WhatsApp notifications an account +can send per any given month. The specific limit depends on account's billing plan. + +The limit is applied to the combined number of sent SMS and WhatsApp notifications. It +automatically resets at the start of each month. The "unused" sends from one month do +not carry over to the next month. + +When an account exceeds its SMS / WhatsApp monthly limit, SITE_NAME will: + +* Send a warning email to account's primary email address +* Show a warning message in the **Integrations** page + + ## Repeated Notifications If you want to receive repeated notifications for as long as a particular check is diff --git a/templates/docs/projects_teams.html b/templates/docs/projects_teams.html index 35d26b43..0d2901ef 100644 --- a/templates/docs/projects_teams.html +++ b/templates/docs/projects_teams.html @@ -29,14 +29,21 @@ are listed as members. The members can:Your account limits (such as the total number of checks) are shared by all projects -owned by your account. For example, consider a Business account with two projects, +
Check limit is the total number of checks your account can have. The specifc +limit depends on the account's billing plan.
+Account's check limit is shared by all projects owned by your account. +For example, consider a Business account with two projects, "Project A" and "Project B". If A has 70 checks, then B cannot have more than 30 checks, in order to not exceed Bussiness account's total limit of 100.
However, only checks from your own projects count towards your account's quota. If you get invited to somebody else's project, that does not change the number of checks you can create in your own projects.
+Team size is the number of unique users you can invite in your projects. +The team size limit is also shared by all projects owned by your account. +However, if you invite the same user (using the same email address) into several +projects, it only takes up a single "seat".
SITE_NAME sends monthly email reports at the start of each month. The monthly reports list a summary of checks from diff --git a/templates/docs/projects_teams.md b/templates/docs/projects_teams.md index 93fcbf97..bfd1cb9c 100644 --- a/templates/docs/projects_teams.md +++ b/templates/docs/projects_teams.md @@ -37,10 +37,13 @@ The members **can not**: * manage project's billing * remove the project -## Projects and Resource Limits +## Projects and Check Limits -Your account limits (such as the total number of checks) are shared by all projects -owned by your account. For example, consider a Business account with two projects, +**Check limit** is the total number of checks your account can have. The specifc +limit depends on the account's billing plan. + +Account's check limit is shared by all projects owned by your account. +For example, consider a Business account with two projects, "Project A" and "Project B". If A has 70 checks, then B cannot have more than 30 checks, in order to not exceed Bussiness account's total limit of 100. @@ -48,6 +51,12 @@ However, only checks from your own projects count towards your account's quota. If you get invited to somebody else's project, that does not change the number of checks you can create in your own projects. +## Projects and Team Size Limits + +**Team size** is the number of unique users you can invite in your projects. +The team size limit is also shared by all projects owned by your account. +However, if you invite the same user (using the same email address) into several +projects, it only takes up a single "seat". ## Projects and Monthly Reports